Healthcare

SUPPORTING HEALTHCARE PROFESSIONALS

AthenaOnline's microlearning approach is especially relevant in the rapidly changing healthcare field. Microlearning allows you to support staff when they cannot be pulled off the job for classroom programs. Athena's mobile ready solutions are also perfect for those who do not have access to a desktop computer and need to access information on their portable devices.

CAREGIVER BURNOUT

Study after study has documented the growth of physician and caregiver burnout as health systems strive to deliver higher quality care at reduced costs. The surveys show that almost 60% of physicians are experiencing symptoms of burnout and over 43% of nurses and other healthcare staff have express have a high degree of mental and emotional exhaustion. This kind of stress and fatigue can lead to a loss in productivity, reduced patient satisfaction, medical errors and possibly even malpractice suits. It also increases turnover at hospitals due to decreased engagement and increased job dissatisfaction. Turnover of medical staff can cost a hospital millions of dollars over the course of a single year.
Athena has worked to create several curated microlearning content collections specifically for the healthcare industry that can help with staff development, employee engagement, productivity, stress and burnout. Lessons are mobile-friendly and are only about 5-minutes long, so people can get through them quickly and move on with their day.
Burnout is nearly 2x as prevalent among physicians as US workers in other fields

THE STAMINA TO CARE SERIES

As a healthcare provider, yours is some of the most important – and stressful – work that anyone can do. When giving of your energy to the benefit of others is your job, stamina matters. When you depend on your body and mind to push past exhaustion and wanting to quit, you need life practices to build inner and outer strength and endurance. Stamina is often referred to as the power to endure.
This powerful 3-month series can teach you what it takes to increase and preserve the energy to care within you. Wellness expert Natalie Peterson provides strategies to avoid and alleviate burnout by increasing your stamina through movement, fuel and recovery techniques. Each video is short (less than 5 minutes) and powerful.

PHYSICIAN LEADERSHIP – THE HUMAN PROTOCOL™ SERIES

Today our doctors are responsible for mastery of the physical sciences and the behavioral sciences. The dynamics of power and influence have been forever transformed. This program provides a new professional practice that ensures the work gets done – and our people (and patients!) feel good about it.
This 3-month series with expert and best-selling author Don Brown is a targeted series of conversations, or better yet – personal consultations on the human side of healthcare enterprise. Here's how this works; you take in a series of lessons and ideas delivered in short videos and support resources. Each of these conversations stand alone, with a common integrative thread to make sure that the work gets done, and your people feel good about it. These conversations are action-based – what you need to know and do – to increase your effectiveness with your people.

PATIENT SATISFACTION – THE HUMAN PROTOCOL™ SERIES

Healthcare has evolved from a service focused model to a patient-centric, outcome-focused model. As a leader in a hospital or healthcare organization you are expected to lead others while making sure your organization remains profitable and being sure that patients are being properly served. Reimbursements under the Affordable Care Act (ACA) are tied to your HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey scores so making sure you're serving the patient is critical. It's a tremendous amount of work, as well as a lot of stress. This microlearning series with customer experience expert and best-selling author Don Brown can help.
In this 3-month series you will learn the new rules of patient engagement. You'll discover and master the importance of personal connection, even during brief interactions. You'll gain the ability to connect in the moment and learn to give your patients what they want most. Our research will help you understand what your patients want you to know about their care while improving relationships with your co-workers by understanding your team, and how to co-deliver care.
43% of hospital nurses have a high degree of emotional exhaustion

CUSTOM BITE-SIZED HOSPITAL LEADERSHIP PROGRAMS

Athena also offers numerous leadership programs within its other precurated bite-sized learning series. You'll learn about coaching and mentoring, communication, team building, physician burnout, reducing stress and more. Custom programs can be quickly created from our library of over 2,700 microlearning modules to cover your organizational initiatives or leadership development competencies.
Contact us today for more information on how Athena's programs can help make your hospital a place where employees thrive, not just survive.