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 E-learning
has not lived up to its promise. In fact, the latest figures show
that completion rates for online courseware is less than 24%! The
figures are especially poor when it comes to soft-skills delivery.
Employees do want to learn, but they seldom have the time for
a class, or even a one-hour online course.
When Athena
spoke with several Fortune 500 companies about e-learning we found
that employees were jumping into courses, locating and viewing the
information they needed and then dropping out. It makes sense, knowledge
is often time critical. Employees usually need business knowledge
to help make a decision, finish a report, or deal with a problem
employee. They want to get the information quickly and move on.
Athena designed
a delivery system that allows employees to do just that. We call
it a "just-in-time knowledge support system". Others call
it "e-coaching" or "learning modules". No matter
what you call it though, it is the best way to provide your employees
with business knowledge quickly and efficiently.
Athena SmartBytes
are concise briefings from renowned business experts delivered in
five minutes or less. The only thing required to use the system
is an Internet browser. Audio, video, text and graphics to help
make the information clear and useful.
Athena works
with consultants, authors, professors, and other subject matter
experts to help break their knowledge into short modules that each
deliver a single aspect of a problem or issue that an employee may
be facing. The experts deliver the information in a manner that
provides steps to help implement the knowledge gained. Each SmartByte
is categorized in Athena's knowledgebase by the question it answers,
keywords and concepts, type of delivery, faculty, and the level
of expertise that the SmartByte is designed for.
Each SmartByte
has it own functional container that allows employees to extend
the usefulness of the briefing far beyond the information itself.
Containers offer the ability to save knowledge assets, print out
transcripts, send the assets to others (even if they are not a part
of the network), and learn more about related topics or the faculty.
Custom containers can even be built for your organization to include
special functionality.
Athena has
already created hundreds of SmartBytes. Subjects range from
answering a telephone to organizational design. Finding knowledge
is easy with the Athena Business Knowledge
Network, Athena's subscription based knowledge delivery system.
Athena can
help you build your own SmartBytes to deliver to your employees.
They're a great way to get information out regarding new product
introductions, organizational changes, or even employee orientations.
If you would
like someone to contact you with more information on the Athena
Business Knowledge Network call our sales office at 800-500-4294
or 510-302-0538. If you would prefer, you may e-mail us at sales@athenaonline.com.
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